Playing & Real Chips18+ · Play responsibly

RESPONSIBLE PLAY

Control stays with you.

Practical controls, clear boundaries and independent support for balanced play.

Session awareness

Keep track of time and take regular breaks.

Pause anytime

Leave a game or stop a session whenever you choose.

Account controls

Use access limits or request an account break through support.

Adults only

The service is intended for people aged 18 and over.

Know when to pause

Take a break if play is affecting sleep, work, relationships, mood or other activities; if you are hiding how long you play; or if you feel pressure to keep playing after a loss. Game results are uncertain. Do not treat games or offers as income, and never play with money you cannot afford to lose.

Account breaks and closure

Signed-in players can use Responsible play or Support to request a break, access restriction, self-exclusion or account closure. A break or closure does not itself convert Playing Chips into Real Chips. Contact Support about account balances.

Independent help

Casino-style play can feel difficult to control. UK users can contact GamCare's National Gambling Helpline free, 24 hours a day, on 0808 8020 133. If there is an immediate risk to health or safety, contact local emergency services.

Visit GamCare